Manufacturing
Reporting that arrived too late to act on
- Challenge
- Nine days to close the month across seven plants.
- Outcome
- Reporting time down 78%, 1.4M savings identified.
Case studies with the numbers left in
Each story follows the same structure: the challenge as the client described it, what we changed, and the measured outcome at handover.
Selected case studies
Problems worth solving
Six engagements across manufacturing, healthcare, finance, retail and the public sector.
Manufacturing
Healthcare
A scheduling desk overwhelmed by demand
- Challenge
- 4,000 appointment calls a week, no self-service.
- Outcome
- 62% fewer calls, satisfaction up 24 points.
Finance
Audit pressure without the evidence
- Challenge
- Access reviews in shared files, no audit trail.
- Outcome
- Zero findings, 60% less admin effort.
Retail
Forecasts nobody trusted
- Challenge
- Four conflicting demand forecasts across regions.
- Outcome
- One forecast at 91% accuracy, stock-outs down 27%.
Public sector
A citizen portal stuck in staging
- Challenge
- An 18-month build with no accessible release path.
- Outcome
- Launched in 11 weeks, WCAG 2.2 AA verified.
Technology
Reliability promises nobody could verify
- Challenge
- No monitoring, no SLOs, frequent overnight incidents.
- Outcome
- 99.95% availability, on-call escalations down 64%.